At Universal Medical Systems, service is as important to us as it is to you


Once you have purchased an MRI system, you need the support of a company that remains focused on your needs. Universal Medical Systems, Inc (OHIO) has an exceptional support team that is fully dedicated to your success and helping you protect your investment. No one knows our equipment better than our own service professionals with years of experience.

Our technical experts and clinical product specialists will install the system and train your staff to operate it effectively. Our staff has extensive knowledge of equipment and can quickly answer any questions regarding system use to maximize your performance.

If any problems may arise with your MRI system, our team of authorized service engineers is ready to help. Our service engineers understand the technology as they are factory-trained and are qualified to solve any service issue, large or small quickly, efficiently and cost-effectively to minimize your down time.

We know not everyone operates under the same guidelines so here at Universal Medical Systems, Inc. we offer several service plans to cover service as simple as phone support to being on site as quickly as 4 hours in case of emergencies. You decide what support is best for you and your practice.


A: Contact Universal Medical Systems, Inc at 440-349-3210. A representative will handle your request to provide service for your system.

A: Our customer service line, 440-349-3210, is available 24 hours a day, and is staffed between 8:30 am and 5 pm EST, Monday through Friday. Calls received outside of normal business hours will be recorded and responded to immediately on the following business day.

A: Call our office at 440-349-3210, for MRI supplies, or e-mail us at and we will respond quickly to your needs.